Privacy Policy

At Ceesta Hospitality, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and services.

By using this website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a contact form
• Request a consultation
• Subscribe to our insights, articles, or resources
• Communicate with us through email or other channels

The information collected may include:

• Name
• Email address
• Phone number
• Company or hotel name
• Job title
• Any additional information you choose to provide

We may also collect certain non-personal information automatically, including browser type, device information, IP address, and website usage data.

How We Use Your Information

We use the information we collect to:

• Respond to enquiries and consultation requests
• Provide advisory, training, and related services
• Improve our website, content, and user experience
• Communicate relevant updates, resources, and industry insights
• Maintain the security and functionality of our website

We only use your information for legitimate business purposes and do not sell or rent personal information to third parties.

Cookies

Our website uses cookies and similar technologies to improve user experience and understand how visitors interact with our website.

Cookies help us:

• Ensure the website functions properly
• Improve website performance
• Analyse visitor behaviour and usage patterns

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

Data Protection

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, alteration, or disclosure.

While we strive to safeguard your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Confidentiality

As a hospitality advisory firm, we understand the importance of discretion and confidentiality.

Information shared with us during consultations, advisory engagements, training programmes, or business discussions will be handled professionally and treated as confidential unless disclosure is required by law.

Third-Party Services

Our website may contain links to third-party websites or services.

We use Google reCAPTCHA to protect our contact details from automated collection. Its use is subject to the Google Privacy Policy and Terms of Service.

Ceesta Hospitality is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Your Rights

You may request to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of your information where applicable
• Withdraw consent for certain communications

To make such requests, please contact us using the details provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

Any updates will be published on this page with immediate effect.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at our email or through our contact page.

Effective Date: March 2026